FREQUENTLY ASKED QUESTIONS/How to set-up automated communication on my platform?/

How to set-up automated communication on my platform?

During the workflow you can communicate and share information with your customers or internal staff. Depending on where you are in the workflow, you can automate the sending of emails. Emails can be set up in a logical way throughout the workflow to communicate important updates to clients about the progress of the dossier, share documents or inform about next steps and actions to be taken.

To guide you or your customers through the questionnaire, alf has developed contextualised FAQs that you can use as a basis for your answers.  On the other hand, contextual FAQs can be set up in the questionnaires according to your expertise and can be tips for completing the questionnaire in question. You can add as many emails and contextual FAQs as necessary to increase your value proposition.

Save time and increase efficiency
Save time and increase efficiency
Save time and increase efficiency
Save time and increase efficiency